Shipping Policy

Shipping Policy

At Afuscent, we are committed to ensuring your order is delivered to you promptly and efficiently. Please review our shipping policy for detailed information on how we handle deliveries.

Shipping Regions

1. Domestic Shipping:
   • We ship throughout India, including major cities and rural areas.
2. International Shipping:
   • Currently, we do not offer international shipping. Please stay tuned for updates on future availability.

Delivery Timeframes

1. Processing Time:
   • Orders are processed within 1-2 business days after confirmation.
2. Shipping Time:
   • Delivery typically takes 3-7 business days, depending on your location.
   • For remote or rural areas, delivery may take an additional 2-3 business days.
3. Delays:
   • Delivery times are estimates and may be affected by factors such as holidays, weather, or courier issues.

Shipping Charges

1. Standard Shipping:
   • A flat shipping rate of INR 50 applies to all orders below INR 999.
   • Free shipping is available for orders above INR 999.

Order Tracking

• Once your order is shipped, you will receive a confirmation email or WhatsApp message with tracking details.
• Use the provided tracking number to monitor your package through the courier’s website.

Address Accuracy

• Ensure that your shipping address is accurate and complete to avoid delays.
• Afuscent is not responsible for undelivered packages due to incorrect or incomplete addresses.

Failed Delivery Attempts

• If delivery is unsuccessful due to recipient unavailability, the courier will attempt redelivery. Additional charges may apply for repeated delivery attempts.

Lost or Damaged Packages

1. Lost Packages:
   • If your package is not delivered within the estimated timeframe, please contact us at contact@afuscent.com or via WhatsApp at +91 78423 92617 for assistance.
2. Damaged Packages:
   • If your package arrives damaged, please notify us within 48 hours of delivery with photos of the damaged product and packaging.
   • We will work with you to resolve the issue, including potential replacements or refunds.

Undeliverable Packages

• If a package is returned to us as undeliverable (e.g., incorrect address, refusal to accept delivery), additional shipping charges may apply for redelivery.

Contact Us

For any shipping-related questions or concerns, please reach out to us:

• WhatsApp: +91 78423 92617 (WhatsApp only)
• Email: contact@afuscent.com
• Website: www.afuscent.com

Thank you for choosing Afuscent. We strive to deliver your fragrance experience with care and precision.